{"id":270,"date":"2020-11-03T10:41:18","date_gmt":"2020-11-03T03:41:18","guid":{"rendered":"https:\/\/www.vietcorp.com\/store\/?page_id=270"},"modified":"2024-03-07T11:10:32","modified_gmt":"2024-03-07T04:10:32","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/vietcorp.com\/store\/chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"<p><b>1. \u0110I\u1ec0U KI\u1ec6N B\u1ea2O H\u00c0NH<\/b><br \/>\na. S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed n\u1ebfu \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n<ul>\n<li>S\u1ea3n ph\u1ea9m thu\u1ed9c danh m\u1ee5c \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh t\u1eeb Nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c Vietcorp.<\/li>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt do Nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<li>Tem b\u1ea3o h\u00e0nh v\u00e0 tem ni\u00eam phong c\u1ee7a Vietcorp tr\u00ean s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n.<\/li>\n<li>Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh tr\u00ean tem b\u1ea3o h\u00e0nh Vietcorp v\u1eabn c\u00f2n hi\u1ec7u l\u1ef1c.<\/li>\n<li>S\u1ed1 Seri c\u00f2n nguy\u00ean v\u1eb9n.<\/li>\n<\/ul>\n<p>b. S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh ho\u1eb7c s\u1ebd ph\u00e1t sinh chi ph\u00ed b\u1ea3o h\u00e0nh n\u1ebfu r\u01a1i v\u00e0o m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng thu\u1ed9c danh m\u1ee5c \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh t\u1eeb Nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c Vietcorp.<\/li>\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng th\u1ecfa m\u00e3n m\u1ed9t trong nh\u1eefng \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh \u1edf m\u1ee5c a.<\/li>\n<li>S\u1ed1 Series s\u1ea3n ph\u1ea9m kh\u00f4ng kh\u1edbp v\u1edbi h\u00f3a \u0111\u01a1n.<\/li>\n<li>H\u01b0 h\u1ea1i thi\u1ebft b\u1ecb do t\u1ef1 \u00fd can thi\u1ec7p s\u1eeda ch\u1eefa s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1eeda ch\u1eefa t\u1ea1i nh\u1eefng trung t\u00e2m b\u1ea3o h\u00e0nh kh\u00f4ng ph\u1ea3i l\u00e0 Vietcorp.<\/li>\n<li>H\u01b0 h\u1ea1i do l\u1eafp \u0111\u1eb7t kh\u00f4ng \u0111\u00fang, ho\u1eb7c s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u00fang, kh\u00f4ng tu\u00e2n theo s\u1ef1 h\u01b0\u1edbng d\u1eabn, c\u1ea3nh b\u00e1o c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t<\/li>\n<li>H\u01b0 h\u1ecfng do l\u1ed7i ng\u01b0\u1eddi s\u1eed d\u1ee5ng, v\u00e0 l\u1ed7i h\u01b0 h\u1ecfng kh\u00f4ng n\u1eb1m trong ph\u1ea1m vi b\u1ea3o h\u00e0nh c\u1ee7a Nh\u00e0 s\u1ea3n xu\u1ea5t nh\u01b0: r\u01a1i, v\u1ee1, va \u0111\u1eadp, m\u00f3p m\u00e9o, cong ho\u1eb7c g\u00e3y, b\u1ecb tr\u1ea7y x\u01b0\u1edbc, \u1ea9m \u01b0\u1edbt, hoen r\u1ec9, ch\u1ea3y n\u01b0\u1edbc, c\u00f4n tr\u00f9ng x\u00e2m nh\u1eadp, ch\u00e1y n\u1ed5, thi\u00ean tai, h\u1ecfa ho\u1ea1n.<\/li>\n<li>V\u1edbi tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh ph\u00ed b\u1ea3o h\u00e0nh, nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Vietcorp s\u1ebd t\u01b0 v\u1ea5n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin cho kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh c\u00e1c th\u1ee7 t\u1ee5c b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n<p>c. Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh<\/p>\n<ul>\n<li>Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c t\u00ednh k\u1ec3 t\u1eeb ng\u00e0y mua h\u00e0ng ho\u1eb7c t\u00f9y thu\u1ed9c t\u1eebng lo\u1ea1i s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 tr\u00ean tem b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n<p><b>2. PH\u01af\u01a0NG TH\u1ee8C \u00c1P D\u1ee4NG B\u1ea2O H\u00c0NH<\/b><br \/>\na. \u0110\u1ecba \u0111i\u1ec3m b\u1ea3o h\u00e0nh<\/p>\n<ul>\n<li>T\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m do Vietcorp ph\u00e2n ph\u1ed1i s\u1ebd b\u1ea3o h\u00e0nh ch\u00ednh h\u00e3ng t\u1ea1i C\u00f4ng ty C\u1ed5 ph\u1ea7n Vietcorp 134\/1 CMT8, P. 10, Q. 3, Tp. HCM.<\/li>\n<li>M\u1ecdi th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn b\u1ea3o h\u00e0nh qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Vietcorp theo \u0111\u1ecba ch\u1ec9 mail vietcorp@vietcorp.com ho\u1eb7c s\u1ed1 hotline 0814 247 247 \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/li>\n<\/ul>\n<p>b. Th\u1eddi gian x\u1eed l\u00fd b\u1ea3o h\u00e0nh<\/p>\n<ul>\n<li>Th\u1eddi gian x\u1eed l\u00fd c\u01a1 b\u1ea3n t\u1eeb 3~14 ng\u00e0y t\u00f9y theo t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m.<\/li>\n<li>\u0110\u1ed1i v\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m c\u1ea7n g\u1eedi v\u1ec1 Nh\u00e0 s\u1ea3n xu\u1ea5t \u0111\u1ec3 b\u1ea3o h\u00e0nh th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o cho qu\u00fd kh\u00e1ch h\u00e0ng khi Nh\u00e0 s\u1ea3n xu\u1ea5t ph\u1ea3n h\u1ed3i th\u00f4ng tin v\u1ec1 t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m.<\/li>\n<li>B\u1ed9 ph\u1eadn ti\u1ebfp nh\u1eadn b\u1ea3o h\u00e0nh s\u1ebd th\u00f4ng b\u00e1o cho qu\u00fd kh\u00e1ch h\u00e0ng sau khi x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c t\u00ecnh tr\u1ea1ng c\u1ee7a s\u1ea3n ph\u1ea9m c\u1ea7n b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n<p><b>3. V\u1ec0 D\u1eee LI\u1ec6U<\/b><\/p>\n<ul>\n<li>Tr\u01b0\u1edbc khi ti\u1ebfp nh\u1eadn b\u1ea3o h\u00e0nh, b\u1ed9 ph\u1eadn ti\u1ebfp nh\u1eadn s\u1ebd y\u00eau c\u1ea7u qu\u00fd kh\u00e1ch h\u00e0ng backup d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh tr\u01b0\u1edbc khi ti\u1ebfp nh\u1eadn b\u1ea3o h\u00e0nh.<\/li>\n<li>N\u1ebfu qu\u00fd kh\u00e1ch h\u00e0ng kh\u00f4ng backup d\u1eef li\u1ec7u ho\u1eb7c kh\u00f4ng th\u00f4ng b\u00e1o v\u1ec1 d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh trong thi\u1ebft b\u1ecb c\u1ea7n b\u1ea3o h\u00e0nh, Vietcorp kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi c\u00e1c s\u1ef1 c\u1ed1 x\u1ea3y ra v\u1edbi d\u1eef li\u1ec7u v\u1ec1 d\u1eef li\u1ec7u c\u1ee7a kh\u00e1ch h\u00e0ng trong th\u1eddi gian b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n<p>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a <a href=\"\/store\/dieu-khoan-dieu-kien\/\">\u0110i\u1ec1u kho\u1ea3n &amp; \u0110i\u1ec1u ki\u1ec7n<\/a><\/p>\n<p style=\"font-weight: 400;\">Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n thay \u0111\u1ed5i th\u00f4ng tin Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh n\u00e0y b\u1ea5t c\u1ee9 l\u00fac n\u00e0o m\u00e0 kh\u00f4ng c\u1ea7n b\u00e1o tr\u01b0\u1edbc.<\/p>\n<p>T\u00ecm hi\u1ec3u th\u00eam:<\/p>\n<p><a href=\"https:\/\/www.vietcorp.com\/store\/dieu-kien-bao-hanh-san-pham-synology\/\">Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m Synology<\/a><br \/>\n<a href=\"https:\/\/www.vietcorp.com\/store\/thoa-thuan-license-synology\/\">Ch\u00ednh s\u00e1ch License Synology<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. \u0110I\u1ec0U KI\u1ec6N B\u1ea2O H\u00c0NH a. S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed n\u1ebfu \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau: S\u1ea3n ph\u1ea9m thu\u1ed9c danh m\u1ee5c \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh t\u1eeb Nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c Vietcorp. S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt do Nh\u00e0 s\u1ea3n xu\u1ea5t. Tem b\u1ea3o h\u00e0nh v\u00e0 tem ni\u00eam phong c\u1ee7a Vietcorp [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-270","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/pages\/270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/comments?post=270"}],"version-history":[{"count":0,"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/pages\/270\/revisions"}],"wp:attachment":[{"href":"https:\/\/vietcorp.com\/store\/wp-json\/wp\/v2\/media?parent=270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}